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Apply Online For An Apartment With Us! 
Tenant Support Center : Moolah Place
Electronic Signature Forms
Emergency Maintenance Calls
Moving-in Procedures
Moving-out Procedures
Security Deposit Refund Policy
Handy and Important Phone Numbers
Paying Your Rent
Package Delivery
Subleasing
Pets
Keycard Access
Parking for Parents
Lease Violation Letters
Moolah Lanes Offer
Guest Temporary Parking
Personal Security 101
Emergency Procedures
Keycards
How to set-up your Internet service
Internet Usage Policy
On-Site Technical Support
Cable Stations / Upgrade
How to set-up outgoing e-mail server
Trash Service
Bulk Pick-Up
Recycling Guidelines
E-SIGNATURE FORMS
Electronic Signature Forms
Did you forget to sign an important form while in the leasing office?
Would you like to sign some neccessary forms to make things easier for when you come into sign your lease and move-in?
Want to help our environment by wasting less paper and going green?
If you answered yes to any of the above questions, then try filling out these important forms online which includes:
Washer/Dryer Agreement
Security Policy
Liability Waiver for the Pool & Fitness Center
Just click on the name of the form that you wish to fill out and electronically sign, click submit at the bottom of the form, then follow the instructions to send it our way.
If you have any problems or questions, feel free to call us anytime at 314-446-4501.
Would you like to sign some neccessary forms to make things easier for when you come into sign your lease and move-in?
Want to help our environment by wasting less paper and going green?
If you answered yes to any of the above questions, then try filling out these important forms online which includes:
Washer/Dryer Agreement
Security Policy
Liability Waiver for the Pool & Fitness Center
Just click on the name of the form that you wish to fill out and electronically sign, click submit at the bottom of the form, then follow the instructions to send it our way.
If you have any problems or questions, feel free to call us anytime at 314-446-4501.
MAINTENANCE AND REPAIRS
Emergency Maintenance Calls
On-call maintenance personnel are available 24 hours a day for emergencies only.
For emergency maintenance, please call: (314) 446-4777, leave your name, building name with apartment number, short description of the problem and your phone number. The on-call person will respond.
Emergency Vs. Non-Emergency:
Water leakage is an emergency. It not only affects your apartment but usually your neighbor below, please call the emergency pager immediately. Examples of emergencies: toilet overflowing, garbage disposal backing up & bathtub not draining. Slow draining is not an emergency but please submit a maintenance request after you have checked for hair, bottle caps, etc. covering your drain.
Electrical emergencies are also serious. Examples of emergencies are: refrigerator not working, any sparks you may see coming from an outlet or switch. If sparks are seen DO NOT try to unplug any appliance, T.V., etc. call the emergency pager immediately.
Door lock malfunctions are an emergency only if you cannot lock your door. Being locked out of your apartment due to loss of your keycard or a demagnetized keycard is not. When you are locked out, please proceed to the leasing office and request the staff person to assist you, but please understand and be patient while we may be on another property.
Heating/Cooling is considered an emergency on a case by case basis. But please call the emergency pager in all instances. For optimal performance in the summer, please ensure that your thermostat is turned to the cool mode, the fan switch is turned to auto, and the temperature is at 75 degrees. Turning the air to 55 in the summer doesn’t cool the apartment any faster, plus it wastes electricity and may cause the unit to break down. In winter, change the thermostat to heat mode, and turn the temperature up to 78 degrees.
NOTE ABOUT HEATWAVES:
During extreme heat waves, your air conditioner may not be keeping up. For example, your thermostat may be set to 72 but your apartment is still at 78 degrees even though your AC running constantly. Your system will generally catch up in the middle of the night but by mid- day be behind again... Unfortunately this is a result of the extreme temperatures outside and not a malfunction of your equipment. If your air conditioner is malfunctioning,... you'll know it as temperatures in your apartment will climb into the 80's.
If you smell gas and have a gas stove please check your pilot lights before calling the emergency pager.
Smoke detectors are for your safety please do not remove them under any circumstances. Also do not remove the batteries. If a problem exists, submit a maintenance request.
For emergency maintenance, please call: (314) 446-4777, leave your name, building name with apartment number, short description of the problem and your phone number. The on-call person will respond.
Emergency Vs. Non-Emergency:
Water leakage is an emergency. It not only affects your apartment but usually your neighbor below, please call the emergency pager immediately. Examples of emergencies: toilet overflowing, garbage disposal backing up & bathtub not draining. Slow draining is not an emergency but please submit a maintenance request after you have checked for hair, bottle caps, etc. covering your drain.
Electrical emergencies are also serious. Examples of emergencies are: refrigerator not working, any sparks you may see coming from an outlet or switch. If sparks are seen DO NOT try to unplug any appliance, T.V., etc. call the emergency pager immediately.
Door lock malfunctions are an emergency only if you cannot lock your door. Being locked out of your apartment due to loss of your keycard or a demagnetized keycard is not. When you are locked out, please proceed to the leasing office and request the staff person to assist you, but please understand and be patient while we may be on another property.
Heating/Cooling is considered an emergency on a case by case basis. But please call the emergency pager in all instances. For optimal performance in the summer, please ensure that your thermostat is turned to the cool mode, the fan switch is turned to auto, and the temperature is at 75 degrees. Turning the air to 55 in the summer doesn’t cool the apartment any faster, plus it wastes electricity and may cause the unit to break down. In winter, change the thermostat to heat mode, and turn the temperature up to 78 degrees.
NOTE ABOUT HEATWAVES:
During extreme heat waves, your air conditioner may not be keeping up. For example, your thermostat may be set to 72 but your apartment is still at 78 degrees even though your AC running constantly. Your system will generally catch up in the middle of the night but by mid- day be behind again... Unfortunately this is a result of the extreme temperatures outside and not a malfunction of your equipment. If your air conditioner is malfunctioning,... you'll know it as temperatures in your apartment will climb into the 80's.
If you smell gas and have a gas stove please check your pilot lights before calling the emergency pager.
Smoke detectors are for your safety please do not remove them under any circumstances. Also do not remove the batteries. If a problem exists, submit a maintenance request.
MOVING
Moving-in Procedures
Schedule Move-In Date
Remember - your rent will begin on the day your apartment is available for your move-in, (even if you move in at a later date).
Schedule time to sign your lease and complete necessary paperwork.
If you have roommates, try to arrange a time when you all can come together. If you have a co-signer, they have already received a Personal Guaranty of Lease in the mail. Each of these forms must be signed, notarized and returned to our office before anyone will be given keys. (Sorry, we cannot make exceptions to this rule).
Reserve an elevator (Coronado, Lindell Towers, Moolah)
You will have a 2-hour time-slot reserved. No move-ins through the front doors. Please do not block the alley or garage doors. Illegally parked or stopped vehicles are subject to booting/towing.
Rent must be paid in full before any keys will be given out.
Moving-out Procedures
You must give written notice sixty-days prior to your EXACT move-out date. All roommates must complete a Notice to Vacate form. New roommates must complete the application process.
Reserve an elevator
You will have a 2-hour time-slot reserved. Please do not block the alley or garage doors. Illegally parked or stopped vehicles are subject to booting/towing.
Schedule a Move-Out Inspection with the Office staff.
You will schedule this on your Notice to Vacate form. This must be scheduled during regular business hours. While it's not mandatory, we encourage you to be present for your apartment's inspection.
Please remember to forward your mail.
Fill out a change of address form or go to www.usps.com so that your mail may be forwarded.
Call Utilities for final bills.
We require that notification be given to the utility companies so that the tenant?s name(s) is taken off the account and the final payment may be made.
BEFORE your inspection, be sure to complete the following:
Empty your ENTIRE apartment: remove all boxes, hangers, newspapers, etc. (Take bulky or large items to the dumpsters- if items are left in the hallway, trash room, or any other area the tenant will be charged $25/hour per man for removal.)
Help keep your security deposit intact and download our move-out cleaning checklist.
Return Keys
All keys including keycards, apartment keys, mailbox key and garage/gate openers must be turned in at completion of inspection. Failure to return keys can result in loss of security deposit.
Reserve an elevator
You will have a 2-hour time-slot reserved. Please do not block the alley or garage doors. Illegally parked or stopped vehicles are subject to booting/towing.
Schedule a Move-Out Inspection with the Office staff.
You will schedule this on your Notice to Vacate form. This must be scheduled during regular business hours. While it's not mandatory, we encourage you to be present for your apartment's inspection.
Please remember to forward your mail.
Fill out a change of address form or go to www.usps.com so that your mail may be forwarded.
Call Utilities for final bills.
We require that notification be given to the utility companies so that the tenant?s name(s) is taken off the account and the final payment may be made.
BEFORE your inspection, be sure to complete the following:
Empty your ENTIRE apartment: remove all boxes, hangers, newspapers, etc. (Take bulky or large items to the dumpsters- if items are left in the hallway, trash room, or any other area the tenant will be charged $25/hour per man for removal.)
Help keep your security deposit intact and download our move-out cleaning checklist.
Return Keys
All keys including keycards, apartment keys, mailbox key and garage/gate openers must be turned in at completion of inspection. Failure to return keys can result in loss of security deposit.
Security Deposit Refund Policy
Your Security Deposit will be returned in full provided all the terms and conditions of the lease are satisfied including the following:
1. Full term of Lease has expired.
2. Notice was given 60 days prior to lease expiration date.
3. No damage to property beyond fair wear-and-tear.
4. Cleaning is not considered normal wear and tear.
5. Entire apartment, including range and oven, exhaust fan, refrigerator, bathroom, closets and cabinets are to be left clean. Refrigerator to be cleaned and or defrosted. Tubs and showers to be cleaned.
6. No stickers, scratches or holes in walls or ceiling. Small nail holes for pictures are permissible. We pro-rate painting on the basis of 3 years.
7. No indentations in wood or tiled resilient flooring.
8. All carpets and or hardwood floors should be cleaned and free of trash and personal property. There shall be no special spotting required. There shall be no tears, stains, burns or any type of damage other than normal use. We recommend vacuuming/mopping weekly.
9. No delinquent rent or unpaid charges.
10. All keys are returned to the leasing office at the time of move-out. Security deposit will be forfeited for the failure to return keys.
11. All debris, rubbish, and discards are placed in the proper rubbish containers.
12. Forwarding address left with LESSOR on a Notice to Vacate form.
13. Notify post office/utility companies of any changes of address.
If your apartment is not returned in clean condition you will be assessed a cleaning fee. If you would prefer to have our contracted maid service clean your apartment through Frontdoor, please let us know in advance. (for example: they charge $150 for a large apartment or $70 for a studio for an average apartment).
The cost of labor and materials for cleaning, painting and repairs beyond normal wear and tear will be deducted from security deposit.
NOTE: Refunds cannot be picked up at the office, but will be mailed to the address you provided on your Notice to Vacate form. Your refund will be sent approximately 30 days after keys have been returned.
1. Full term of Lease has expired.
2. Notice was given 60 days prior to lease expiration date.
3. No damage to property beyond fair wear-and-tear.
4. Cleaning is not considered normal wear and tear.
5. Entire apartment, including range and oven, exhaust fan, refrigerator, bathroom, closets and cabinets are to be left clean. Refrigerator to be cleaned and or defrosted. Tubs and showers to be cleaned.
6. No stickers, scratches or holes in walls or ceiling. Small nail holes for pictures are permissible. We pro-rate painting on the basis of 3 years.
7. No indentations in wood or tiled resilient flooring.
8. All carpets and or hardwood floors should be cleaned and free of trash and personal property. There shall be no special spotting required. There shall be no tears, stains, burns or any type of damage other than normal use. We recommend vacuuming/mopping weekly.
9. No delinquent rent or unpaid charges.
10. All keys are returned to the leasing office at the time of move-out. Security deposit will be forfeited for the failure to return keys.
11. All debris, rubbish, and discards are placed in the proper rubbish containers.
12. Forwarding address left with LESSOR on a Notice to Vacate form.
13. Notify post office/utility companies of any changes of address.
If your apartment is not returned in clean condition you will be assessed a cleaning fee. If you would prefer to have our contracted maid service clean your apartment through Frontdoor, please let us know in advance. (for example: they charge $150 for a large apartment or $70 for a studio for an average apartment).
The cost of labor and materials for cleaning, painting and repairs beyond normal wear and tear will be deducted from security deposit.
NOTE: Refunds cannot be picked up at the office, but will be mailed to the address you provided on your Notice to Vacate form. Your refund will be sent approximately 30 days after keys have been returned.
ODDS AND ENDS
Handy and Important Phone Numbers
Office 314-446-4501
Emergency Pager 314-446-4777
IT Support 314-446-4627
Electric 314-342-1000
Gas 314-621-6960
Emergency Pager 314-446-4777
IT Support 314-446-4627
Electric 314-342-1000
Gas 314-621-6960
Paying Your Rent
We have several options to make your rental payments:
1.) Mail in check or money order (sorry - no cash) to:
FrontDoor, LLC
3701 Lindell Blvd.
St. Louis, MO 63108
2.) Drop the check in our rent drop box in the Leasing Office (located in the Coronado at the above address).
3.) Easiest Option! We now offer electronic payment. Download and complete the enrollment form *HERE*, attach a voided check and drop off at the Leasing Office. We will debit your account on the 1st of each month (*unless the 1st falls on a holiday or a Sunday). What could be easier? No late fees, no worries!
4.) Pay your rent online. Nominal bank fees do apply for using online checks and credit cards, but viewing your ledger is free!
To start viewing your ledger online, simply select the link "Check your ledger & pay rent online" from our website and enroll. If you have any problems enrolling, simply call or e-mail our office and we’ll be glad to help you.
RENT FAQs:
Who do I make my check out to?
Moolah Leaasing, LP
When is the rental payment considered late?
Rent is late after the 5th of each month. There will be a 5% fee charged to your account?s ledger.
IMPORTANT!! You must include the building and apartment number on the memo of every check! This is extremely important due to the amount of tenants we have and checks we receive. Many have the same last name & same apartment number, but live in different buildings!
1.) Mail in check or money order (sorry - no cash) to:
FrontDoor, LLC
3701 Lindell Blvd.
St. Louis, MO 63108
2.) Drop the check in our rent drop box in the Leasing Office (located in the Coronado at the above address).
3.) Easiest Option! We now offer electronic payment. Download and complete the enrollment form *HERE*, attach a voided check and drop off at the Leasing Office. We will debit your account on the 1st of each month (*unless the 1st falls on a holiday or a Sunday). What could be easier? No late fees, no worries!
4.) Pay your rent online. Nominal bank fees do apply for using online checks and credit cards, but viewing your ledger is free!
To start viewing your ledger online, simply select the link "Check your ledger & pay rent online" from our website and enroll. If you have any problems enrolling, simply call or e-mail our office and we’ll be glad to help you.
RENT FAQs:
Who do I make my check out to?
Moolah Leaasing, LP
When is the rental payment considered late?
Rent is late after the 5th of each month. There will be a 5% fee charged to your account?s ledger.
IMPORTANT!! You must include the building and apartment number on the memo of every check! This is extremely important due to the amount of tenants we have and checks we receive. Many have the same last name & same apartment number, but live in different buildings!
Package Delivery
We'll happily sign for and hold any packages for you.... Simply use the leasing office's address as your "SHIP TO" address:
Your Name
(Building Name, Apt. Number)
3701 Lindell Blvd.
St. Louis, MO 63108
We'll hold it for you to pick up!
Your Name
(Building Name, Apt. Number)
3701 Lindell Blvd.
St. Louis, MO 63108
We'll hold it for you to pick up!
Subleasing
Leaving and need to sublease your apartment? Don't forget to try posting your availability to the bulletin board.
Already found someone? Click *here* for a copy of our Sublease Addendum Form. Simply fill out the form, (make sure everyone on the original and sublease use the same form), and bring it with you to the leasing office.
Already found someone? Click *here* for a copy of our Sublease Addendum Form. Simply fill out the form, (make sure everyone on the original and sublease use the same form), and bring it with you to the leasing office.
Pets
Allowed
Fish and small caged animals such as hamsters are allowed in FrontDoor apartments. Such pets must be kept in cages or bowls at all times. Fish tanks may not exceed twenty (20) gallons in capacity.
Small dogs weighing less than fifty (50) pounds are permitted in all buildings, except The Coronado, Lindell Towers East & West, White House, Moolah and Lindell/Vandeventer. All dogs and cats must be at least six (6) months of age. Cats are NOW allowed in The Coronado,Lindell Towers East and West, White House, Moolah, and Lindell/Vandeventer
Not Allowed:
Birds, rabbits and ferrets are not allowed in any FrontDoor apartments.
Due to local ordinances in the City of St. Louis, wild animals are not allowed (i.e. monkey, raccoon, skunk, fox, poisonous snake, python, boa constrictor, piranha fish, leopard, panther, tiger, lion, lynx or any other animals which can normally be found in the wild).
All pets require permission from the leasing staff prior to move-in and the following items:
- paid pet-fee of $250 per animal (Limit of Two)
- veterinarian contact info
- vaccination records.
- signed "Pet Responsibility Addendum" form (*download here*)
Fish and small caged animals such as hamsters are allowed in FrontDoor apartments. Such pets must be kept in cages or bowls at all times. Fish tanks may not exceed twenty (20) gallons in capacity.
Small dogs weighing less than fifty (50) pounds are permitted in all buildings, except The Coronado, Lindell Towers East & West, White House, Moolah and Lindell/Vandeventer. All dogs and cats must be at least six (6) months of age. Cats are NOW allowed in The Coronado,Lindell Towers East and West, White House, Moolah, and Lindell/Vandeventer
Not Allowed:
Birds, rabbits and ferrets are not allowed in any FrontDoor apartments.
Due to local ordinances in the City of St. Louis, wild animals are not allowed (i.e. monkey, raccoon, skunk, fox, poisonous snake, python, boa constrictor, piranha fish, leopard, panther, tiger, lion, lynx or any other animals which can normally be found in the wild).
All pets require permission from the leasing staff prior to move-in and the following items:
- paid pet-fee of $250 per animal (Limit of Two)
- veterinarian contact info
- vaccination records.
- signed "Pet Responsibility Addendum" form (*download here*)
INFO FOR PARENTS
Keycard Access
If you are the co-signer on your son or daughter's apartment lease, you may request a keycard in writing or in person. Simply stop by the leasing office in the Coronado with a photo ID and $25 refundable deposit to pick up your keycard.
Parking for Parents
No more meters! Remember, we now have hourly parking located in the lower level of the garage. You may enter through the driveway just west of Moolah at 3821 Lindell Blvd. Or, if you are staying for an extended period of time, we now offer overnight parking for only $5/night.
Lease Violation Letters
If your son or daughter violates a lease agreement at any time, they will receive a letter from the Property Manager. If you are a co-signer on their lease, you will receive a copy of this letter. The first letter is generally a warning. If you receive a letter, please talk to your son/daughter about it. We take lease violations very seriously. We encourage the tenants and parents to call us after receiving a letter so that we know you received it, to discuss any concerns you may have and also, so we know everyone is clear on the rules and regulations.
We understand that your son/daughter is no longer living in the dorms, but we still greatly appreciate all of the wonderful parents and your involvement.
You may reach the Property Manager at 314-446-4501 between 8:30am ? 5:00pm, Monday - Friday. Or, if you may email us anytime at apts@frontdoorstl.com.
We understand that your son/daughter is no longer living in the dorms, but we still greatly appreciate all of the wonderful parents and your involvement.
You may reach the Property Manager at 314-446-4501 between 8:30am ? 5:00pm, Monday - Friday. Or, if you may email us anytime at apts@frontdoorstl.com.
Moolah Lanes Offer
PARKING
Guest Temporary Parking
We offer hourly parking located in the Moolah Garage which runs the length behind our Lindell Boulevard properties. The garage features video camera surveillance, electronic keycard entry and nightly security patrols.
hourly parking
Hourly guest parking is available in the Moolah Garage. Use the west garage entrance which is accessible via the driveway next to The Moolah. Please use short-term parking procedure, (described next), if you need to keep your car in the garage overnight.
short-term parking
Guest parking passes are available, (for up to 7-nights), in the Moolah Garage for $5 a night. Passes are available through the leasing office.
long-term parking
Monthly passes are available for $60 (rooftop) and $75 (covered) in the Moolah Garage. In order to keep these monthly fees so low even through the peak months when school is in session, we are unable to pro-rate parking rates.
hourly parking
Hourly guest parking is available in the Moolah Garage. Use the west garage entrance which is accessible via the driveway next to The Moolah. Please use short-term parking procedure, (described next), if you need to keep your car in the garage overnight.
short-term parking
Guest parking passes are available, (for up to 7-nights), in the Moolah Garage for $5 a night. Passes are available through the leasing office.
long-term parking
Monthly passes are available for $60 (rooftop) and $75 (covered) in the Moolah Garage. In order to keep these monthly fees so low even through the peak months when school is in session, we are unable to pro-rate parking rates.
SAFETY AND SECURITY
Personal Security 101
We go to great lengths to keep our community safe & secured. We have 24 hour staff and monitored cameras.
We also depend on our tenants to contribute to our community’s safety.
Tenants may not give their keycard to anyone and must never prop doors open. These rules are explained on move-in day when our security policy is reviewed.
We know your heart may be in the right place, but PLEASE refrain from giving money and food to panhandlers. It is impossible to distinguish between people who are truly in need and people who would otherwise harm you.
If you own a car, please remember we are still in a MAJOR metropolitan city and you can never be too careful. Never leave valuables in the car, loose change, cell phones or even an empty box.
If you ever feel uncomfortable leaving or entering the building alone after dark, ask the night staff on duty for an escort. Just call 314-446-4501 or stop in the leasing office. Night staff is on duty 365 days a year between the hours of 5pm and 8am. If they are not in the office, they are just making building rounds and will return shortly.
We also depend on our tenants to contribute to our community’s safety.
Tenants may not give their keycard to anyone and must never prop doors open. These rules are explained on move-in day when our security policy is reviewed.
We know your heart may be in the right place, but PLEASE refrain from giving money and food to panhandlers. It is impossible to distinguish between people who are truly in need and people who would otherwise harm you.
If you own a car, please remember we are still in a MAJOR metropolitan city and you can never be too careful. Never leave valuables in the car, loose change, cell phones or even an empty box.
If you ever feel uncomfortable leaving or entering the building alone after dark, ask the night staff on duty for an escort. Just call 314-446-4501 or stop in the leasing office. Night staff is on duty 365 days a year between the hours of 5pm and 8am. If they are not in the office, they are just making building rounds and will return shortly.
Emergency Procedures
This plan is for use in case of a major incident such as fire, earthquake, bomb threat, or medical emergency.
This document is to acquaint the occupants and employees of the building with the procedures to be followed should an evacuation become necessary.
Appointing a leader
A leader is to be appointed for the purpose of making sure all occupants of the Coronado go to the designated meeting place. The meeting place in this case is in front of the Lindell Towers Building directly next door to the Coronado. In this case the leader is the person who is in the front office of the Coronado at the time of a fire or fire drill.
DO NOT PANIC! REMAIN CALM! THINK!
If you discover a fire:
Rescue – Get everyone out of fire area/room.
Confine – Close all doors as you exit. Close windows if possible.
Alert – Pull manual alarm to alert others.
Alarm – Call 911 from a safe area.
Evacuate – Proceed to nearest safe exit.
If you hear a fire alarm:
Confine – Close all doors and windows in room.
Evacuate – Go to the nearest safe exit.
If someone requires help (cannot walk, see or hear):
• Ensure that they are responding.
• Assist them to an area of refuge.
• Be sure to inform fire crews as to the location of residents or employees who require help to evacuate.
Important Notes:
• Dial 911 giving name, address, telephone number, and location of fire and if there are fire victims!
• Never delay sounding the manual alarm.
• Do not prop hallway doors open.
• Know where all exits are.
• Do not attempt to extinguish the fire, unless manual alarm has been sounded first.
• Confine! Isolate! Keep fire and smoke from spreading.
• Under no circumstances should you use elevators!
TORNADO TIPS
Tornados are frightening realities. We cannot prevent them, or even predict where or when they will strike. Many of us are not sure what we should do during a tornado. However, we can take some precautions to minimize danger to people and property.
Tornado Watch
A tornado watch simply means that conditions are favorable for tornados to develop. In this case, you should take precautions to protect yourself and your property, and listen to the radio to stay informed.
Tornado Warning
A tornado warning means that a tornado has actually been sighted. If a warning is issued for your area, you should seek shelter immediately! There is little time for closing windows or hunting for flashlights. It is a good idea to know where things are, and to have an emergency storm kit already prepared.
WHEN A TORNADO APPROACHES, YOUR IMMEDIATE ACTION MAY MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH.
Seek inside shelter, preferably in a tornado cellar, underground excavation or steel-framed or reinforced concrete building of substantial construction. Avoid Windows!
IN OFFICE BUILDINGS – Stand in an interior hallway on a lower floor, preferably in the basement.
COMMON MYTHS AND FACTS ABOUT TORNADOS
MYTH: THE BEST PLACE TO BE DURING A TORNADO IS IN THE SOUTHWEST CORNER OF A BUILDING.
FACT: The southwest corner is no safer than any part of the building. The safest place is in a basement under something sturdy, like a workbench. If there is not a basement, seek shelter in a small interior room in the middle of the building, like a closet or a bathroom. Always stay away from outside walls and windows.
MYTH: WINDOWS SHOULD ALWAYS BE OPENED TO EQUALIZE PRESSURE.
FACT: Opening windows to equalize pressure during a tornado are ineffective in reducing damage. Do not worry about the windows: think about protecting yourself. Also, flying glass is a real hazard.
MYTH: YOU CAN OUTRUN A TORNADO IN A CAR.
FACT: Don’t bet your life on it. A tornado is unpredictable; you cannot know which way it is going to go, or how fast. If you are in a car and a tornado is near, get away from the car and lie in a ditch or low area, protecting your head with your hands. REMEMBER: If you are in a ditch or ravine, be alert for flash floods that often accompany tornados.
AFTER A TORNADO: Try to remain calm. Stay in your shelter until after the storm is over. Check people around you for injuries. Begin first aid and/or seek help as needed.
This document is to acquaint the occupants and employees of the building with the procedures to be followed should an evacuation become necessary.
Appointing a leader
A leader is to be appointed for the purpose of making sure all occupants of the Coronado go to the designated meeting place. The meeting place in this case is in front of the Lindell Towers Building directly next door to the Coronado. In this case the leader is the person who is in the front office of the Coronado at the time of a fire or fire drill.
DO NOT PANIC! REMAIN CALM! THINK!
If you discover a fire:
Rescue – Get everyone out of fire area/room.
Confine – Close all doors as you exit. Close windows if possible.
Alert – Pull manual alarm to alert others.
Alarm – Call 911 from a safe area.
Evacuate – Proceed to nearest safe exit.
If you hear a fire alarm:
Confine – Close all doors and windows in room.
Evacuate – Go to the nearest safe exit.
If someone requires help (cannot walk, see or hear):
• Ensure that they are responding.
• Assist them to an area of refuge.
• Be sure to inform fire crews as to the location of residents or employees who require help to evacuate.
Important Notes:
• Dial 911 giving name, address, telephone number, and location of fire and if there are fire victims!
• Never delay sounding the manual alarm.
• Do not prop hallway doors open.
• Know where all exits are.
• Do not attempt to extinguish the fire, unless manual alarm has been sounded first.
• Confine! Isolate! Keep fire and smoke from spreading.
• Under no circumstances should you use elevators!
TORNADO TIPS
Tornados are frightening realities. We cannot prevent them, or even predict where or when they will strike. Many of us are not sure what we should do during a tornado. However, we can take some precautions to minimize danger to people and property.
Tornado Watch
A tornado watch simply means that conditions are favorable for tornados to develop. In this case, you should take precautions to protect yourself and your property, and listen to the radio to stay informed.
Tornado Warning
A tornado warning means that a tornado has actually been sighted. If a warning is issued for your area, you should seek shelter immediately! There is little time for closing windows or hunting for flashlights. It is a good idea to know where things are, and to have an emergency storm kit already prepared.
WHEN A TORNADO APPROACHES, YOUR IMMEDIATE ACTION MAY MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH.
Seek inside shelter, preferably in a tornado cellar, underground excavation or steel-framed or reinforced concrete building of substantial construction. Avoid Windows!
IN OFFICE BUILDINGS – Stand in an interior hallway on a lower floor, preferably in the basement.
COMMON MYTHS AND FACTS ABOUT TORNADOS
MYTH: THE BEST PLACE TO BE DURING A TORNADO IS IN THE SOUTHWEST CORNER OF A BUILDING.
FACT: The southwest corner is no safer than any part of the building. The safest place is in a basement under something sturdy, like a workbench. If there is not a basement, seek shelter in a small interior room in the middle of the building, like a closet or a bathroom. Always stay away from outside walls and windows.
MYTH: WINDOWS SHOULD ALWAYS BE OPENED TO EQUALIZE PRESSURE.
FACT: Opening windows to equalize pressure during a tornado are ineffective in reducing damage. Do not worry about the windows: think about protecting yourself. Also, flying glass is a real hazard.
MYTH: YOU CAN OUTRUN A TORNADO IN A CAR.
FACT: Don’t bet your life on it. A tornado is unpredictable; you cannot know which way it is going to go, or how fast. If you are in a car and a tornado is near, get away from the car and lie in a ditch or low area, protecting your head with your hands. REMEMBER: If you are in a ditch or ravine, be alert for flash floods that often accompany tornados.
AFTER A TORNADO: Try to remain calm. Stay in your shelter until after the storm is over. Check people around you for injuries. Begin first aid and/or seek help as needed.
Keycards
Permission to Enter
If you need someone, (for example a furniture delivery person), to access your apartment while you're not home, simply fill out a "Permission to Enter Form" and drop it off at the leasing office.
Additional Keys
If you live alone, you may request an additional key to your apartment. The extra key will require a $25 deposit plus you and the additional key-holder will need to sign and submit a "Additional Key Request" form.
Lock-outs:
If you get locked out of your apartment, come to the leasing office with a photo ID. There is a $10 lock-out fee.
Lost Keys
If you lose your key, come to the leasing office with a photo ID. There is a $25 replacement fee. For security purposes, we will reprogram the lock, so all roommates will have to switch out their keycards as well. (*There is no charge your roommates' replacement keys).
Keycard Care
Please do not place or store keycards near credit cards, magnets or cell phones. The magnetic strip on the back of the card may become de-magnetized rendering it useless. If this happens, do not panic! Just come to the leasing office and we'll reprogram your card for free.
If you need someone, (for example a furniture delivery person), to access your apartment while you're not home, simply fill out a "Permission to Enter Form" and drop it off at the leasing office.
Additional Keys
If you live alone, you may request an additional key to your apartment. The extra key will require a $25 deposit plus you and the additional key-holder will need to sign and submit a "Additional Key Request" form.
Lock-outs:
If you get locked out of your apartment, come to the leasing office with a photo ID. There is a $10 lock-out fee.
Lost Keys
If you lose your key, come to the leasing office with a photo ID. There is a $25 replacement fee. For security purposes, we will reprogram the lock, so all roommates will have to switch out their keycards as well. (*There is no charge your roommates' replacement keys).
Keycard Care
Please do not place or store keycards near credit cards, magnets or cell phones. The magnetic strip on the back of the card may become de-magnetized rendering it useless. If this happens, do not panic! Just come to the leasing office and we'll reprogram your card for free.
TECHNOLOGY BUTLER
How to set-up your Internet service
Connecting to Charter Wireless
1. There should be a router attached to a coaxial cable in your apartment. Usually split from the plug that would connect to your television. The wireless network and password should be stuck on the router like a sticker or a post it.
2. If it is not, the default wireless network should be Charter and then your apartment number. If you live in 2A your wireless network would be Charter2A. The default password should be password and then the apartment number. For Charter2A it would be password2a. It should look like this:
3. You can use an Ethernet cable and plug into the router and change the password yourself. In a browser on your computer type in 192.168.0.1 in the address bar. It will ask for a login. The user is “admin” and the password is “password.” From there you should be able to go to wireless settings and configure the password.
Please note that it’s important to change your password for your wireless network. You are responsible for whatever traffic is on your connection. If your neighbor is connected and pirating things you could be held responsible. Also, limiting the number of devices on your network will keep your internet speeds faster. Please change only the wireless password and not the login password for the router.
4. If none of these work, you can call charter at 1-888-GET-CHARTER and tell them you are on a “bulk account” and give them your apartment info and they should be able to log in and set the password.
THE WIRELESS GATEWAYS BELONG TO CHARTER. IF THEY ARE REMOVED WHEN MOVING OUT YOU WILL BE CHARGED $150.
If you have questions about installing any equipment please contact our IT Department at (314) 446-4627.
1. There should be a router attached to a coaxial cable in your apartment. Usually split from the plug that would connect to your television. The wireless network and password should be stuck on the router like a sticker or a post it.
2. If it is not, the default wireless network should be Charter and then your apartment number. If you live in 2A your wireless network would be Charter2A. The default password should be password and then the apartment number. For Charter2A it would be password2a. It should look like this:
3. You can use an Ethernet cable and plug into the router and change the password yourself. In a browser on your computer type in 192.168.0.1 in the address bar. It will ask for a login. The user is “admin” and the password is “password.” From there you should be able to go to wireless settings and configure the password.
Please note that it’s important to change your password for your wireless network. You are responsible for whatever traffic is on your connection. If your neighbor is connected and pirating things you could be held responsible. Also, limiting the number of devices on your network will keep your internet speeds faster. Please change only the wireless password and not the login password for the router.
4. If none of these work, you can call charter at 1-888-GET-CHARTER and tell them you are on a “bulk account” and give them your apartment info and they should be able to log in and set the password.
THE WIRELESS GATEWAYS BELONG TO CHARTER. IF THEY ARE REMOVED WHEN MOVING OUT YOU WILL BE CHARGED $150.
If you have questions about installing any equipment please contact our IT Department at (314) 446-4627.
Internet Usage Policy
Provider has software and systems in place that monitor and manage all Internet and network usage.
1. We reserve the right to inspect data flows in order to assure compliance with policy and network goals.
2. Provider uses independently-supplied software and data to identify illegal or offensive Internet services. We might restrict access from within our networks to all such sites that we know of.
3. Sexually explicit material may not be distributed, or recorded using our networks or computing resources.
4. Provider’s network facilities and computing resources must not be used to violate the laws and regulations of the United States of America, the state of Missouri, nor any other states, or any local jurisdiction in any material way. Use of any Provider’s resources for illegal activity is ground for immediate appropriate action and we will cooperate with any legitimate law enforcement activity.
5. Any software or files downloaded from the Internet should be used only in ways that are consistent with their licenses or copyrights.
6. No User may use the Provider’s facilities to download or distribute pirated software or data.
7. No User may use the Provider’s facilities to propagate any malicious code.
8. No User may use the Provider’s facilities to disable or overwhelm any computer system or network, or to circumvent any system intended to protect the privacy or security of another user.
9. Users may use their Internet facilities for non-study purposes; provided that all other usage policies are adhere to.
10. Users should take particular care to understand the copyright, trademark, libel, slander and public speech control laws of Untied States of America, so that their use of Internet does not inadvertently violate any laws which might be enforceable against the User or the Provider.
11. Users may not offer or provide network services (running servers) of any kind; unless specified otherwise.
12. For your own protection, any file downloaded for the Internet should be scanned for viruses before it is run or accessed.
13. Provider has installed an Internet firewall to assure the safety and security of the Provider’s networks. Any User who attempts to disable, defeat, cripple, or circumvent any Provider’s security or managing facility will be subject to immediate appropriate actions, up to and including termination of lease.
14. Only those Internet services and functions with documented purposes will be preferred at the Internet management system and some undocumented will be disabled by default on firewall.
1. We reserve the right to inspect data flows in order to assure compliance with policy and network goals.
2. Provider uses independently-supplied software and data to identify illegal or offensive Internet services. We might restrict access from within our networks to all such sites that we know of.
3. Sexually explicit material may not be distributed, or recorded using our networks or computing resources.
4. Provider’s network facilities and computing resources must not be used to violate the laws and regulations of the United States of America, the state of Missouri, nor any other states, or any local jurisdiction in any material way. Use of any Provider’s resources for illegal activity is ground for immediate appropriate action and we will cooperate with any legitimate law enforcement activity.
5. Any software or files downloaded from the Internet should be used only in ways that are consistent with their licenses or copyrights.
6. No User may use the Provider’s facilities to download or distribute pirated software or data.
7. No User may use the Provider’s facilities to propagate any malicious code.
8. No User may use the Provider’s facilities to disable or overwhelm any computer system or network, or to circumvent any system intended to protect the privacy or security of another user.
9. Users may use their Internet facilities for non-study purposes; provided that all other usage policies are adhere to.
10. Users should take particular care to understand the copyright, trademark, libel, slander and public speech control laws of Untied States of America, so that their use of Internet does not inadvertently violate any laws which might be enforceable against the User or the Provider.
11. Users may not offer or provide network services (running servers) of any kind; unless specified otherwise.
12. For your own protection, any file downloaded for the Internet should be scanned for viruses before it is run or accessed.
13. Provider has installed an Internet firewall to assure the safety and security of the Provider’s networks. Any User who attempts to disable, defeat, cripple, or circumvent any Provider’s security or managing facility will be subject to immediate appropriate actions, up to and including termination of lease.
14. Only those Internet services and functions with documented purposes will be preferred at the Internet management system and some undocumented will be disabled by default on firewall.
On-Site Technical Support
We now have a full-time IT Department on-site for our tenants’ convenience. Please call 314-446-4627 to schedule a tech. Techs will be happy to assist with any phone, internet & computer problems, but please also know that tenants are subject to $45/hr. rate if the issue is not related the Front Door network (i.e. computer virus, hardware issues, etc)
Cable Stations / Upgrade
Cable Channels
2: KTVI – FOX
4: KMOV – CBS
5: KSDK – NBC
6: C-SPAN
7: WRBU
8: LOOR - Local Origination
9: KETC – PBS
11: KPLR – CW
12: KDNL - ABC
13: WPXSDT
14: QVC
15: HSN
23: WGNAMER - WGN America
24: KNLC
25: JWLTV - Jewelry TV
28: USA
29: Lifetime
30: HGTV
31: AMC
31: Nickelodeon
33: Discovery
34: A&E
35: ESPN
36: ESPN 2
37: FSM - Fox Sports Midwest
38: CNN
39: HLN - CNN Headline News
40: CMT - Country Music Television
41: VH1
42: MTV
45: Carton Network
46: CNBC
47: MSNBC
48: Fox News
49: TNT
50: ABC Family
51: TBS
52: Disney
55: TLC - The Learning Chanel
56: History
57: National Geographic
58: Animal Planet
61: Oxygen
62: Food
63: TruTV
64: Travel
65: E!
68: BET
69: Comedy Central
70: TV Land
71: Spike
72: Bravo
73: Syfy
77: FX
78: Fox Movie Channel
96: TWC - The Weather Channel
Additional channels and services can be ordered through Charter Communication by calling 1-888-345-7139.
2: KTVI – FOX
4: KMOV – CBS
5: KSDK – NBC
6: C-SPAN
7: WRBU
8: LOOR - Local Origination
9: KETC – PBS
11: KPLR – CW
12: KDNL - ABC
13: WPXSDT
14: QVC
15: HSN
23: WGNAMER - WGN America
24: KNLC
25: JWLTV - Jewelry TV
28: USA
29: Lifetime
30: HGTV
31: AMC
31: Nickelodeon
33: Discovery
34: A&E
35: ESPN
36: ESPN 2
37: FSM - Fox Sports Midwest
38: CNN
39: HLN - CNN Headline News
40: CMT - Country Music Television
41: VH1
42: MTV
45: Carton Network
46: CNBC
47: MSNBC
48: Fox News
49: TNT
50: ABC Family
51: TBS
52: Disney
55: TLC - The Learning Chanel
56: History
57: National Geographic
58: Animal Planet
61: Oxygen
62: Food
63: TruTV
64: Travel
65: E!
68: BET
69: Comedy Central
70: TV Land
71: Spike
72: Bravo
73: Syfy
77: FX
78: Fox Movie Channel
96: TWC - The Weather Channel
Additional channels and services can be ordered through Charter Communication by calling 1-888-345-7139.
How to set-up outgoing e-mail server
A private SMTP server has been built for the tenants of this building. It works only from within the network and stops working from outside networks (be aware laptop users!). Restrictions are set to limit the possible effects of an worm outbreak. These restrictions, however, do not affect day-to-day usage of the server.
To set the outgoing server up, please use the following information:
Outgoing Server Address: smtp.moolahleasing.com
Authentication: N/A
Encryption: SSL, port 465 (optional).
To set the outgoing server up, please use the following information:
Outgoing Server Address: smtp.moolahleasing.com
Authentication: N/A
Encryption: SSL, port 465 (optional).
Trash and Recycling
Trash Service
Please place all trash in securely tied trash bags and place in the trash cans provided. You will find a trash can in the service area on each floor of the building.
Bulk Pick-Up
Large items must be placed in the dumpsters.
Recycling Guidelines
We're pleased to offer recycling services through Recycling Concepts Inc. and commend our tenants for their active participation in helping the environment.
Recycling collection bins are located in the alley directly behind Lindell Towers East, adjacent to the Moolah Garage.
Please rinse recyclables before depositing them into the bins.
Items collected for recycling:
Fiber / Paper Products
Newspapers, junk mail, magazines, office paper, paper grocery bags, product packaging, and phone books. Chipboard/Paperboard Corrugated cardboard: Must be flattened.
Rigid Products
Steel Cans
Aluminum Cans
Tin Cans
Plastics
SYMBOL #1
PETE: Peanut butter jars, soft drink bottles
SYMBOL #2
HDPE: Milk jugs, laundry detergent jugs
SYMBOL #3
V: Vegetable oil bottles, window cleaners
SYMBOL #4
LDPE: Dry cleaning bags, bread bags, six pack rings
SYMBOL #5
PP: Yogurt cups, shampoo bottles, margarine tubs
SYMBOL #6
Polystyrene: Egg cartons and meat trays
SYMBOL #7
Other: Catsup bottles, microwave serving ware
Recycling collection bins are located in the alley directly behind Lindell Towers East, adjacent to the Moolah Garage.
Please rinse recyclables before depositing them into the bins.
Items collected for recycling:
Fiber / Paper Products
Newspapers, junk mail, magazines, office paper, paper grocery bags, product packaging, and phone books. Chipboard/Paperboard Corrugated cardboard: Must be flattened.
Rigid Products
Steel Cans
Aluminum Cans
Tin Cans
Plastics
SYMBOL #1
PETE: Peanut butter jars, soft drink bottles
SYMBOL #2
HDPE: Milk jugs, laundry detergent jugs
SYMBOL #3
V: Vegetable oil bottles, window cleaners
SYMBOL #4
LDPE: Dry cleaning bags, bread bags, six pack rings
SYMBOL #5
PP: Yogurt cups, shampoo bottles, margarine tubs
SYMBOL #6
Polystyrene: Egg cartons and meat trays
SYMBOL #7
Other: Catsup bottles, microwave serving ware